Customer services representatives – financial institutions
National Occupation Code (NOC): 6551 ยท Browse All Occupations
Customer service representatives in this unit group process customers’ financial transactions and provide information on related banking products and services. They are employed by banks, trust companies, credit unions and similar financial institutions.
Alternate Job Titles
- Accounts Information Service Clerk - Financial Institution
- Bank Customer Service Officer
- Bank Teller
- Credit Union Teller
- Current Account Representative - Financial Services
- Customer Service Agent - Financial Institution
- Customer Service Representative - Financial Services
- Financial Customer Service Representative
- Foreign Exchange Teller - Financial Services
- Head Teller - Financial Services
- Proof Teller - Bank
- Savings Account Teller - Financial Services
- Senior Teller - Financial Services
- Teller - Financial Services
- Teller Trainee
- Trust Company Teller
- Bank Teller
- Credit Union Teller
- Financial Customer Service Representative
- Foreign Exchange Teller - Financial Services
Median Income by Education
The following table details the median income for various education levels for customer services representatives - financial institutions.
| Education Level | Median Income |
|---|---|
| No certificate, diploma or degree | $23,015 |
| Secondary (high) school diploma or equivalency certificate | $28,168 |
| Apprenticeship or trades certificate or diploma | $18,213 |
| College, CEGEP or other non-university certificate or diploma | $31,788 |
| University certificate or diploma below bachelor level | N/A |
| University certificate, diploma or degree at bachelor level or above | $23,582 |
| Total: Highest certificate, diploma or degree | $28,562 |
Median Income by Gender
The following table details median income by gender for customer services representatives - financial institutions.
| Gender | Median Income |
|---|---|
| Male | $28,562 |
| Female | $24,270 |
Extracted Salary Information (13 samples)
The following salary data has been extracted from job posts indexed on this website over the last year for customer services representatives - financial institutions.
Regional Employment Participation by Age Group
This chart and accompanying table outlines regional employment participation by age group for customer services representatives - financial institutions
| Age Group | Employed Individuals |
|---|---|
| 15 to 24 years | 310 |
| 25 to 34 years | 540 |
| 35 to 44 years | 225 |
| 45 to 54 years | 350 |
| 55 to 64 years | 285 |
| 65 to 74 years | 15 |
| 75 years and over | 10 |
| Total | 1,725 |
Regional Employment Participation by Employment Type
This chart outlines regional employment participation by employment type for customer services representatives - financial institutions. Hover over a pie section to see the associated employment type, or refer to the table below.
| Employment Type | Employed Individuals |
|---|---|
| Full Time | 995 |
| Part Time | 815 |
| Total | 1,810 |
Regional Employment Participation by Gender
This chart outlines regional employment participation by gender for customer services representatives - financial institutions. Hover over a pie section to see the associated gender, or refer to the table below.
| Gender | Employed Individuals |
|---|---|
| Male | 255 |
| Female | 1,465 |
| Total | 1,730 |
Regional Employment Participation by Class of Worker
This chart outlines regional employment participation by class of worker for customer services representatives - financial institutions. Hover over a pie section to see the associated class, or refer to the table below.
| Class | Employed Individuals |
|---|---|
| Employee | 1,735 |
| Self Employed | 0 |
| Total | 1,725 |
Regional Employment Participation by Labour Force Status
This chart outlines regional employment participation by labour force status for customer services representatives - financial institutions. Hover over a pie section to see the associated labour status, or refer to the table below.
| Labour Status | Individuals |
|---|---|
| Employed | 1,670 |
| Unemployed | 70 |
| Total | 1,725 |
Regional Employment Participation by Education Level
This chart outlines regional employment participation by education level for customer services representatives - financial institutions. Hover over a pie section to see the associated education level, or refer to the table below.
| Education Level | Individuals |
|---|---|
| No certificate, diploma or degree | 75 |
| Secondary (high) school diploma or equivalency certificate | 800 |
| Apprenticeship or trades certificate or diploma | 60 |
| College, CEGEP or other non-university certificate or diploma | 400 |
| University certificate or diploma below bachelor level | 30 |
| University certificate, diploma or degree at bachelor level or above | 470 |
| Total | 1,810 |